CARF found that L&S Consulting, LLC demonstrated the following strengths:
Although the organization is a relatively new provider, it has already established itself as a highly respected vendor that consistently provides quality Pre-ETS, job coaching, and job placement services to the Greater Saint PaulMinneapolis area.
The organization is recognized for the commitment to its administration functions. There is noticeable redundancy in place to ensure that documentation is meaningful, timely, and honest in regard to all the services that it delivers. The organization has built a strong infrastructure that should provide it with the building blocks to enable it to grow and help change more clients’ lives in the future.
The referral entities voiced a high level of satisfaction with the employment specialists and the leadership, which were described as capable, always responsive, proactive, good communicators, confident, flexible, and working well as a team, and as a whole, they were referred to as “top notch.” Referral entities also uniformly appreciated the staff members’ strong commitment to responding and communicating with all the stakeholders: clients, families, vocational rehabilitation counselors, and the businesses. Minnesota Vocational Rehabilitation Services was impressed with how L&S Consulting consistently treated all clients with respect and had their best interests always in the forefront of its work.
The organization is recognized for its resolute commitment to coordinated, individualized services. The team members individually and collectively are very creative and ensure that the entire process is driven by the clients and that goals and objectives are achieved. There is a strong commitment to improve the clients’ self- advocacy skills, and the staff members communicate routinely and ongoing with the entire team to ensure that everyone is aware of what is happening in real time.
The families and guardians unanimously share how pleased they were to have L&S Consulting providing services to their family member and felt that the employment specialists and leadership team were helpful, kind, caring, honest, open, and knowledgeable about what their family member needed to be successful in the individual job. They also shared they felt that their family member was respected and treated as a real person by everyone at L&S Consulting.
The organization is recognized for its strong commitment to its workforce. Considerable time and energy are spent on hiring, onboarding, initial training, and then ongoing active support to ensure that staff members reach their full potential and meet or exceed the organization’s expectations. The executive leadership team is very hands on and approachable with the staff members and is there to support and guide them in delivering industry-leading employment services.
The organization has done a great job of creating multiple partnerships with the business community, which serves it well in regard to finding employment opportunities for clients and with developing a variety of community-based experiences as part of Pre-ETS. L&S Consulting is skilled at engaging with the business community and building long-lasting partnerships that will be win-win situations for years to come.
L&S Consulting has a great executive leadership team leading the organization. They are visionary and have a strong drive and commitment to ensure that L&S Consulting becomes the preferred vendor of employment services in the area; that it is sustainable and profitable; that it treats its staff members and clients with the utmost respect; and that the staff members are engaged, capable, and professional in delivering meaningful outcomes for the clients.
The employment specialist team is a diverse group of talented professionals who bring strong foundational understanding of quality employment services, coupled with outstanding communication skills and a laser focus on achieving the clients’ individual goals and objectives. They work well as a team and bring a contagious energy and drive to their job each day.
The persons served voiced a high level of satisfaction with the services they receive from L&S Consulting, with each of the employment specialists, and with the leadership team. They described the leadership and staff as “treating [clients] with respect and dignity,” “kind and caring,” “talented,” and “amazing.” A client stated, “They listened to me and treated me as a person.”
